Mrq Casino Terms & Conditions
These Terms and Conditions govern access to and use of Mrq Casino, including its website, casino games, promotions, payment facilities and related services. By creating an account or using the services, you confirm that you have read, understood and agreed to these terms.
These terms are intended for customers in the United Kingdom and should be read together with any promotion-specific rules, game rules and privacy information displayed on the Mrq Casino website. If you do not agree with any part of these terms, you must not register or continue using the services.
Acceptance of Terms
By accessing Mrq Casino, you enter into a binding agreement with the operator of the website. The agreement covers your use of the account, games, deposits, withdrawals, bonuses and other features made available through the platform.
You are responsible for reviewing the current version of these terms before using the services. Additional conditions may apply to particular games, payment methods or promotional offers. Where additional conditions conflict with these terms, the specific conditions will generally apply to the relevant service or offer.
Eligibility
Mrq Casino is available only to individuals who are at least 18 years old. You must also be legally permitted to access online casino services in the place where you are located. It is your responsibility to confirm that gambling is permitted for you before registering.
You may not use the services on behalf of another person, for commercial purposes, or while located in a jurisdiction where online gambling is restricted or prohibited. Mrq Casino may request information to confirm your age, identity, location or eligibility.
Account Registration
To use certain services, you must create a personal account and provide accurate, complete and current information. This may include your name, date of birth, address, contact details and payment information. You must update your details promptly if they change.
Only one account may be opened per person unless Mrq Casino gives written permission otherwise. You are responsible for keeping your login details confidential and for all activity carried out through your account. You must notify Mrq Casino promptly if you suspect unauthorised access or any other security issue.
Accounts are personal and may not be sold, transferred, rented or made available to another individual. You must not create an account using false details or attempt to bypass account restrictions.
Verification
Mrq Casino may carry out customer checks before or after registration. These checks may relate to identity, age, address, payment ownership, source of funds or other information relevant to the safe operation of the account.
You must provide documents that are genuine, clear and valid when requested. Information may be reviewed using appropriate verification procedures. If requested information is not supplied within a reasonable period, access to some or all services may be restricted until the checks are completed.
Where information cannot be verified or appears inconsistent, Mrq Casino may delay transactions, decline account activity or take other action permitted under these terms.
Deposits
Deposits must be made using a payment method registered in your own name or otherwise authorised for your use. You must not use payment instruments belonging to another person without prior approval.
You should check the payment details and amount carefully before confirming a deposit. Deposits are credited subject to payment processing and any required security checks. Mrq Casino may reject or return a transaction where it cannot be processed securely or where the payment method is not supported.
You must not use the account as a bank account, payment transfer service or means of disguising the origin of funds. Deposited funds should be used for genuine participation in the available services.
Withdrawals
Withdrawal requests are processed in accordance with the payment options available on the website and may be subject to account verification. Mrq Casino may request additional information before approving a withdrawal, particularly where required checks remain outstanding.
Withdrawals will normally be returned to an appropriate payment method associated with your account. Processing times may vary according to the selected method, banking providers and the time needed for internal reviews. You are responsible for ensuring that your payment details are accurate.
Where a withdrawal is cancelled or returned, the relevant amount may be placed back into your account after confirmation of the transaction status. Mrq Casino may correct clear payment errors, including incorrectly credited balances, in accordance with applicable requirements.
Bonuses
Promotions, bonuses, free spins and other rewards are subject to the terms displayed with the relevant offer. These terms may include eligibility requirements, qualifying deposits, minimum stake conditions, game restrictions, expiry periods and wagering requirements.
Before claiming an offer, you should review its specific rules. A bonus may not be converted into withdrawable funds until all applicable conditions have been completed. Unless stated otherwise, one person, household, device or payment method may be limited to one promotional entitlement.
Mrq Casino may withhold or remove a promotional benefit where it has been claimed in error, obtained through misuse, or used in breach of the offer conditions. Any decision will take account of the relevant promotion rules and account circumstances.
Acceptable Use
You must use Mrq Casino lawfully, honestly and responsibly. You must follow these terms, the rules displayed for individual games and any reasonable instructions provided by the operator or payment providers.
When using the platform, you must:
- Keep your account information accurate and secure.
- Use only payment methods you are authorised to use.
- Respect technical limits and security features.
- Report suspected errors, fraud or unauthorised activity without undue delay.
- Use the website only for personal entertainment and legitimate participation in the available games.
Prohibited Activities
You must not interfere with the operation, security or availability of Mrq Casino. Prohibited conduct includes attempting to manipulate games, exploit software errors, use automated systems, employ bots, or gain an unfair advantage through technical or deceptive means.
You must not use the services for money laundering, fraud, theft, collusion, chargeback abuse or any other unlawful purpose. You must also not upload malicious code, probe the platform for vulnerabilities without permission, copy restricted content, or attempt to access another customer’s account.
Where prohibited activity is suspected, Mrq Casino may investigate, preserve relevant information, restrict account functions, void affected transactions or take other proportionate action under these terms.
Intellectual Property
The website, software, design, text, graphics, logos, game presentation and other materials associated with Mrq Casino are protected by applicable intellectual property rights. You may use them only for personal access to the services in accordance with these terms.
You may not copy, modify, publish, distribute, reverse engineer, commercially exploit or create derivative works from any part of the platform unless you have prior written permission or the law expressly permits the activity.
Limitation of Liability
Mrq Casino aims to provide a reliable service but cannot guarantee that the website, games or payment facilities will always be available, uninterrupted or free from technical issues. Access may be affected by maintenance, communication networks, payment providers, equipment or events outside reasonable control.
You are responsible for using suitable equipment, maintaining the security of your account and checking transactions before confirming them. To the extent permitted by applicable law, Mrq Casino is not responsible for losses caused by your failure to follow these terms, provide accurate information, protect your credentials or use compatible equipment.
Nothing in these terms excludes or limits liability where such exclusion or limitation would not be permitted by law. Your statutory rights remain unaffected.
Account Suspension
Mrq Casino may suspend, restrict or close an account where there is a security concern, suspected breach of these terms, failed verification, payment issue, prolonged inactivity or a responsible gambling concern.
During a review, deposits, withdrawals, bonuses or game access may be temporarily limited. You must cooperate with reasonable requests for information. If an account is closed, any remaining balance will be handled after relevant checks, subject to lawful deductions, disputed transactions and applicable promotional conditions.
Privacy
Personal information is handled in accordance with the privacy information made available by Mrq Casino. Information may be used to operate the account, process payments, provide customer support, maintain security, prevent misuse and meet applicable obligations.
You should review the privacy information before registering so that you understand how personal data is collected, used, stored and shared in connection with the services.
Responsible Gambling
Gambling should remain an enjoyable leisure activity and should not be treated as a way to make money or recover losses. You should only gamble with funds you can afford to lose and set personal limits on time and spending.
If gambling is becoming difficult to control, use the responsible gambling tools available through Mrq Casino or contact customer support to discuss account restrictions and available support options. You may request a break or account closure, and Mrq Casino may apply additional safeguards where appropriate.
Do not gamble when under the influence of alcohol or when upset, and never borrow money to gamble. If you are concerned about your gambling, consider seeking independent advice from a suitably qualified support organisation.
Amendments
Mrq Casino may update these terms to reflect changes to the services, payment arrangements, security procedures or other operational matters. The current version will be made available on the website, with the effective date updated where appropriate.
Where a change is significant, reasonable notice may be provided through the website, account area or another suitable channel. Your continued use of the services after updated terms take effect indicates acceptance of the revised wording. If you do not accept a change, you should stop using the services and contact Mrq Casino about your account.
Contact Information
For questions about these terms, account access, payments, verification or responsible gambling support, contact Mrq Casino customer support at support@mrq-casino.online. Please include enough information for your request to be identified, but do not send passwords or complete payment credentials.
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